Montfort told to pay back client for unsuitable Qrops advice
A UK IFA firm which specialises in advising Britons moving overseas has been ordered to compensate a client over “unsuitable” pension transfer advice.
Complaints
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Dubai regulator sees complaints drop but scams still dominate
There has been a sharp drop in the number of complaints received by the Dubai Financial Services Authority, which regulates of the DIFC, but most of those it receives still relate to scams.
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Old Mutual most complained about insurer in South Africa
Old Mutual Life Assurance Company, South Africa’s largest life insurer, has topped the list of complaints filed against insurers, according to latest data from the country’s ombudsman.
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FCA knuckles rapped over complaints handling procedure
The UK’s Financial Conduct Authority (FCA) has been criticised by the Complaints Commissioner for parts of its handling of a complaint by a former company chair, and told to review its processes.
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FCA upholds over two-thirds of UK pension complaints
Over two-thirds of all complaints made against pension providers were upheld in the second half of 2016, according to the latest data released by the Financial Conduct Authority (FCA).
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One in 10 calls to the FCA about scams
More than one in 10 consumers contacting the Financial Conduct Authority (FCA) do so to report a financial scam and to find out what they can do about it, the UK regulator revealed Thursday.
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Sipp complaints to ombudsman over risk suitability down 12%
Complaints about self-invested personal pension scheme (Sipps) investments not matching client risk appetites declined by a third over the past two years, according to new figures obtained by UK IFA firm Salisbury House Wealth.
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UK Sipp complaints continue to rise, reveals Ombudsman
Complaints about self-invested personal pension schemes (Sipps) have increased, according to latest figures from the UK’s Financial Ombudsman Service (FOS).
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Dodgy Sipps claims to drive up FSCS levy on UK advisers
The UK’s Financial Services Compensation Scheme (FSCS) has warned it may impose an interim levy on life and pension advisers over the increasing number of claims related to self-invested personal pension schemes (Sipps).
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Life companies top IoM financial ombudsman complaints
Life companies were the most complained about financial services providers on the Isle of Man last year, according to figures released by the island’s Financial Services Ombudsman.
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Sipps top UK ombudsman’s list of complaints
Complaints about self-invested personal pension schemes (Sipps) had the highest success rate of any product looked at by the UK’s Financial Ombudsman Service (Fos) in the first quarter of this year.
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Financial services complaints down
Financial services firms in the UK received 2.11 million new complaints between July and December 2015, a decrease of 1.4% compared with the previous six months, according to the Financial Conduct Authority.