Advice suitability complaints rising and upheld more often – Oxford Risk
41% of complaints against financial advisers in 2022/23 were upheld
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41% of complaints against financial advisers in 2022/23 were upheld
Changes to start on 1 April
But just 24% of cases were upheld in H1 2022, Ombudsman data shows
But it warns about the rise in social media scams
As Sipps trigger 3,000 angry customers
After it received 90,000 more complaints than it expected during the pandemic
As Gina Miller files complaint against regulator over reforms to its scheme
Ombudsman believes cases ‘might have been avoided with better communication’
Firm topped the list for claims regarding both pension and investment products
As it reveals surge in coronavirus-related enquiries
Proposed changes to Complaints Scheme prompted industry and consumer backlash
As trio of UK regulators seek to cap redress for financial loss at £10,000