Advice firm under investigation over pension transfers
It failed to pay compensation as ordered by the Financial Ombudsman Service
It failed to pay compensation as ordered by the Financial Ombudsman Service
It needs to be ‘more resilient to cope with unpredictable volumes of complaints’
Ombudsman hires CEO, as financial services group names associate director of UAE office
It secured £22m in redress for consumers as part of initiative to tackle Covid backlog
As it wants to ‘become financially sustainable for the future’
It ‘failed in its primary duty to properly advise on the suitability’ of pension transfers, Ombudsman says
As it adjusts awards in line with inflation
After it was unable to pay redress following final decisions issued by the Financial Ombudsman Service
It is a ‘significant step forward’ for the industry
As Sipps trigger 3,000 angry customers
After it received 90,000 more complaints than it expected during the pandemic
‘It’s a real concern that we are seeing such an increase’ in cases