One year of Consumer Duty: Industry grapples with advice gap amid added requirements
Research from the lang cat and Octopus Money shows move away from smaller clients
Consumer Duty
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FCA launches rule review to spot Consumer Duty ‘overlaps’
Regulator calls on firms to identify regulation which could be removed or simplified
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Concern for regulation drops in year following Consumer Duty
Increased concern over retaining existing clients and technology
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More than half of advisers upping their AI spend
AI used to enhance internal processes rather than for client services
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One in five clients leave wealth firms due to complaint handling
Complaints procedures ‘still leave a lot to be desired’
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The importance of Big Data in financial advice
Jason Dewar, head of research at Dynamic Planner, explains its increasingly crucial role
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Consumer Duty Alliance launches tool to help advisers meet FCA requirements
Teamed with tech platform Model Office
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Oxford Risk teams-up with Intelliflo on suitability service for advisers
Service aims to improve client outcomes and help with Consumer Duty
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UK investment giants: British Isa proposals could fall foul of Consumer Duty
Hopes that a Labour government will ‘drastically improve’ existing plans
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Aegon criticises UK Isa plans as consultation deadline nears
Firm said proposed product will fail to meet Government objectives
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Ortec Finance: 8% of advisers and wealth managers believe company will not meet Consumer Duty deadline
FCA Consumer Duty compliance deadline 31 July
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Aegon launches CPD hub for advisers
The hub provides videos presented by industry experts