complaint handling

Close to all advisers forced to apologise for poor platform service

Parmenion’s 2024 ‘The Impact of Poor Platform Service’, reveals worsening service

November 28, 2024
BareRock founder says advisers can meet the 3-day complaint rule

Complying with the requirement ‘virtually impossible’ without support

September 3, 2024

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Published by MA Financial Media Ltd (part of Mark Allen),
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PA Adviser is written for UK financial advice businesses – especially those that outsource all or part of their investment decision-making to model portfolio services, funds of funds and other multi-asset solutions.

complaint handling

Close to all advisers forced to apologise for poor platform service

BareRock founder says advisers can meet the 3-day complaint rule