Quilter has appointed Sarah Houlston as chief operating officer from 2 September.
Houlston will join the Quilter executive committee, succeeding Karin Cook, who is set to retire.
Houlston has 35 years of experience in the financial services industry. Her career spans retail and corporate banking as well as wealth management. Most recently, she served as chief operating officer for RBC Brewin Dolphin.
Cook will remain with the company to work through a handover period before her retirement begins at the end of 2024.
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Chief executive Steven Levin said: “Sarah’s substantial experience, along with her successful track record of creating a clear operational vision, leading a high-quality and sustainable operational service capability, and delivering strategic change, will be of great value to our aspirations for our change and operations functions.
“I would like to thank Karin for her significant contribution to the overall success of the business since she joined in 2019. Karin’s dedication and expertise have been invaluable, and her strong stance on customer-centricity and efficiency are things that we will continue to drive through our business.”
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Houlston added: “I’m excited to be joining a dynamic and successful wealth management business; somewhere where clients are at the centre of decisions and a place that demonstrably values diversity.
“I’m looking forward to building on my past experiences and bringing new perspectives to help Quilter deliver on its ambitions and make a difference to the generations we serve.”
