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MetLife unveils financial adviser platform in Australia

To help the industry which has ‘undergone an incredibly tumultuous couple of years’

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Insurance giant MetLife has bolstered its offering for financial advisers across Australia.

The life insurer has unveiled a suite of tools, educational resources and product offerings to improve the experience for advisers, to give them more time to focus on serving clients and growing their businesses.

This includes:

  • A digital platform that enables real-time collaboration, flexibility, and complete self-service for policy administration;
  • A series of four webinars for advisers designed to highlight the value of life insurance for advisers and their clients. Topics include the non-financial benefits life insurance provides, how increased uptake of life insurance can encourage economic growth, and the important role that life insurers, and the broader financial services industry, play in enabling improved mental health and wellbeing outcomes for Australians; and
  • Key product changes that comply with regulatory guidelines to enhance the sustainability of income protection insurance.

Meray El-Khoury, chief insurance officer at MetLife Australia, said: “The financial advice industry has undergone an incredibly tumultuous couple of years, facing significant regulatory change, public scrutiny and evolving customer expectations – all on top of a global pandemic.

“We want to create certainty for both advisers and their clients in an uncertain time. This is the thread that connects all our recent updates and innovations, from our price guarantee, to the launch of our webinar series and our new digital platform. We are focused on providing advisers with easy access to the knowledge and assets they need to thrive now and into the future.”

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