Allianz Partners expands digital health offering across APAC

‘It’s all about customer convenience and making access to quality care as fast and easy as possible’

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Insurance solution provider Allianz Partners has launched its digital health assistant to 10 markets across Asia Pacific after it unveiled the offering in Europe earlier this year.

Supported by a partnership with MyDoc, the virtual health assistant is now available in the following markets: Singapore, Chinese Mainland, Hong Kong, Taiwan, India, Malaysia, Vietnam, Thailand, the Philippines and Australia.

Digital health assistant is accessible on a mobile device or desktop via most online messaging platforms.

It provides customers with immediate and direct access to four core medical services:

  • Symptom checker;
  • Medical advice;
  • Video consultations by MyDoc; and
  • Medicine delivery.

Ida Luka-Lognone, chief executive of international health at Allianz Partners, said: “Today it’s all about customer convenience and making access to quality care as fast and easy as possible. Allianz Partners is creating health services which help address people’s challenges in today’s increasingly fast paced world.

“Whether those challenges are due to lack of time, or a lack of information and guidance to make the right choices for their health, our new health assistant brings together a number of digital health services to meet the needs of our customers.

“And with the digital access to care initiative, we continue to expand our digital and telehealth services within the arenas of prevention and well-being.”

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