Prudential teams up with Singapore digital healthcare provider

Online doctor appointments available via mobile phone

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Prudential is teaming up with telemedicine provider MyDoc to offer consumers in Asia access to health services on their mobile phones.

MyDoc’s services will be integrated into Prudential’s Pulse app, which offers “holistic health management to users”, the insurer said.

Pulse features self-help health and wellness tools and a symptom checker, along with other services.

The app will launch in 11 markets across Asia and can be downloaded for free.

No details were provided about when it will be available.

It is the latest move by the UK-headquartered insurer into the digital health industry in Asia, after the company partnered with Indonedia-based digital healthcare provider Halodoc.

Pass the test

MyDoc offers patients a video consultation with a doctor via Pulse, as well as the choice to book a face-to-face appointment.

Doctors are required to have at least three years of private practice experience, additional clinical and product training and pass test consultations before they are allowed to see patients via the app.

Electronic prescriptions, medicine delivery, electronic medical certificates and online records will be offered in selected markets as an additional service.

Ounce of prevention

Nic Nicandrou, chief executive of Prudential Corporation Asia, said: “Prudential’s partnership with MyDoc is in line with our commitment to make healthcare affordable and accessible to all.

“MyDoc’s telemedicine services will be part of the full cycle of healthcare and wellness services on Pulse, from wellness tracking and symptom checking to online consultations and disease prevention.”

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